Returns

DO YOU WANT TO RETURN THE PRODUCT?

  • You can return any product within 14 days starting from the delivery date.
  • You do not need to provide any reason to make the return valid, but we will be grateful if you let us know what was wrong with your order.
  • You will get your money back within 5-14 days.
  • Your payment will be returned via the same method, by which the payment has been made.

HOW I PROCEED WITH THE RETURN?

  • Fill the Return Form (if the form was missing in the package you can download it here).
  • Pack the goods (we will be more than happy if you will send the product back in the original box/wrapping) together with the filled return form and the original invoice.
  • Send the package to:
    Zaremba 1894
    ul. Nowogrodzka 10, 00-511 Warsaw
    Poland
  • NOTICE:
    – You will have to pay for the shipping back the package.
    – We will not accept the packages with the pay at the delivery option.
    – We encourage to use the services which offers insurance and tracking options..
    – Remeber to keep the proof of delivery.